1024849

Keford Novi Towing – Where we meet by accident. Proudly serving the entire Detroit area from our auto body shop in Novi with the finest collision repairs around. Family owned and operated for more than 60 years!

Keford Novi Towing – Where we meet by accident. Proudly serving the entire Detroit area from our auto body shop in Novi with the finest collision repairs around. Family owned and operated for more than 60 years!

27 Reviews

Client Reviews

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    Ray towed my car to the dealer. Said he would meet me in 30 minutes he was on time. He was nice and courteous. Highly recommend!

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    Wow! I had excellent service here! The people were friendly, extremely helpful, and overall wonderful. They really looked out for me and what was best for my situation. I hope I never have to use their services again, but they were great!

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    Hi I am wondering how much will it cost to replace the SBC unit I already have the part , how long will it takes , do you rebuild SBC unit because I heard in some places , they do rebuild the SBC unit ? ,the car is Mercedes 2003 e500 v8 , this will job requires MB Star C3 OR C4

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    Ray was friendly, courteous, and tells entertaining stories. Keep him healthy. Thank you for incredible customer service.

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    Super fast and friendly tow. The gentleman was at our location in about five minutes and five minutes later we were in our way. Thanks Ray! You are a ray of sunshine!

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    Outstanding! Was taken care of right away when I walked in the door. Service tech took my vehicle in garage & gave me collision repair estimate within minutes. I needed vehicle repaired quickly to make lease return deadline & Keford repaired collision damage within 3 days. Quality of work was outstanding & I have recommended Keford Collision to all family & friends.

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    Thank you Keford Towing for your fast and professional service. When called for service and not able to pull car from ditch because it became a police situation, still stuck around to supervise and record. Really appreciate your efforts.

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    Incredible customer service ! My daughter had a car accident on the highway while my wife and I were out of town. The car was damaged so bad it could not be driven. I called Tim at Keford and told him my situation. He was so kind and understanding. He called her immediately. He worked with the towing company on the accident scene and had the car delivered to his shop. He then paid the towing bill out of his pocket and gave my daughter his car to drive. From there he and his staff followed up with us every day helping us navigate the insurance claim, next steps and supported us as the insurance company worked through their mountain of paperwork. I have had a few other repairs with Keford and have been completely satisfied. There are no words that can explain a parent 2000 miles away when they get the call from their child. To have someone like Tim and his staff there to help is unbelievable. I highly recommend this collision shop. I am a raving fan!

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    Incredible customer service ! My daughter had a car accident on the highway while my wife and I were out of town. The car was damaged so bad it could not be driven. I called Tim at Keford and told him my situation. He was so kind and understanding. He called her immediately. He worked with the towing company on the accident scene and had the car delivered to his shop. He then paid the towing bill out of his pocket and gave my daughter his car to drive. From there he and his staff followed up with us every day helping us navigate the insurance claim, next steps and supported us as the insurance company worked through their mountain of paperwork. I have had a few other repairs with Keford and have been completely satisfied. There are no words that can explain a parent 2000 miles away when they get the call from their child. To have someone like Tim and his staff there to help is unbelievable. I highly recommend this collision shop. I am a raving fan!

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    My car was in an accident, they were first on site and towed me to their shop, I agreed to allow them to repair it. The kept me apprised of the repair all along the way. It was done when they said it would be done. Bonus! The car was detailed both inside and out, it looked better then before the accident. I waited months before I posted this review to ensure there were no mechanical issues after the repair. Highly recommended.

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