Keford Collision & Towing

Keford Novi Towing ā€“ Where we meet by accident. Proudly serving the entire Detroit area from our auto body shop in Novi with the finest collision repairs around. Family owned and operated for more than 60 years!

(248) 478-2380

Today's Hours : Open 24 Hours-Open 24 Hours

Keford Novi Towing ā€“ Where we meet by accident. Proudly serving the entire Detroit area from our auto body shop in Novi with the finest collision repairs around. Family owned and operated for more than 60 years!

21 Reviews

Client Reviews

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    Outstanding! Was taken care of right away when I walked in the door. Service tech took my vehicle in garage & gave me collision repair estimate within minutes. I needed vehicle repaired quickly to make lease return deadline & Keford repaired collision damage within 3 days. Quality of work was outstanding & I have recommended Keford Collision to all family & friends.

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    Iā€™m not entirely sure where all these bad reviews are coming from. I could most certainly speak to my experience. The Truck arrived precisely when it was scheduled to arrive and the driver, Ray was more than helpful. He had my car up on the truck much sooner than I expected. Towed it to its destination without a problem. The part that stood out most to me was that I had a question a few days later about how he got the car up on the truck and he helped me still despite not having any sort of obligation. Would definitely recommend and use personally in the future.

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    I had my vehicle repaired here after a rear end accident. They did an excellent job on the repairs and my vehicle was very clean inside and out. The customer service was phenomenal and the repairs were completed as indicated in the repair estimate. Thanks to all the staff at Keford Collision, especially Steve and Sara.

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    Keford towing operators picked our damaged vehicle up after my wife's vehicle was rear-ended. The Keford employees were knowledgeable, courteous, and performed there job in an outstanding manner during a difficult situation in heavy traffic. I would highly recommend Keford, and thank them for a job well done.

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    Ray towed my car to the dealer. Said he would meet me in 30 minutes he was on time. He was nice and courteous. Highly recommend!

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    Thank you Keford Towing for your fast and professional service. When called for service and not able to pull car from ditch because it became a police situation, still stuck around to supervise and record. Really appreciate your efforts.

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    Incredible customer service ! My daughter had a car accident on the highway while my wife and I were out of town. The car was damaged so bad it could not be driven. I called Tim at Keford and told him my situation. He was so kind and understanding. He called her immediately. He worked with the towing company on the accident scene and had the car delivered to his shop. He then paid the towing bill out of his pocket and gave my daughter his car to drive. From there he and his staff followed up with us every day helping us navigate the insurance claim, next steps and supported us as the insurance company worked through their mountain of paperwork. I have had a few other repairs with Keford and have been completely satisfied. There are no words that can explain a parent 2000 miles away when they get the call from their child. To have someone like Tim and his staff there to help is unbelievable. I highly recommend this collision shop. I am a raving fan!

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    The POOR ratings are due to the fact that Keford handles Police towing. They are great! I have used them to tow our work vehicles for years. Dispatch is quick , and tow drivers take great care when working on vehicles. They can also provide roadside service for fan belts, air brakes and a lot more.

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    Keford Collision helped me out so much! Their communication was awesome and my car looked beautiful after almost being totaled! Great family run small business. Will definitely go back in the future!!

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    I have used Keford for both towing and for car repairs, and so have my family for many years. Everybody is awesome here. They are very professional, and do amazing work. I recently had a really bad accident with my car and thought it was totalled. Keford ended up fixing it and doing another amazing job! I really appreciate it. Great service! Annie

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