Mr. Rooter Phoenix

Mr. Rooter plumbers work extremely hard to deliver the highest level of customer service - it's our #1 priority. Our customer service is world class and unmatched in the plumbing industry. It all starts when you call our office. We know that when you have a plumbing emergency, the last thing you want to deal with is an unfriendly person on the other end of the phone. We promise to greet you with a warm friendly voice that will understand your situation, make you a priority and schedule an appointment time that fits your schedule. When our plumbing professional arrives you'll find him to be accommodating and friendly. He wipes his feet on his own mat and wears shoe covers before he comes into your home. He won't talk over your head and will give you all the options and pricing details before he starts any plumbing work.

6026353320

Today's Hours : Open 24 Hours-Open 24 Hours

Mr. Rooter plumbers work extremely hard to deliver the highest level of customer service - it's our #1 priority. Our customer service is world class and unmatched in the plumbing industry. It all starts when you call our office. We know that when you have a plumbing emergency, the last thing you want to deal with is an unfriendly person on the other end of the phone. We promise to greet you with a warm friendly voice that will understand your situation, make you a priority and schedule an appointment time that fits your schedule. When our plumbing professional arrives you'll find him to be accommodating and friendly. He wipes his feet on his own mat and wears shoe covers before he comes into your home. He won't talk over your head and will give you all the options and pricing details before he starts any plumbing work.

48 Reviews

Client Reviews

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    I cannot say enough fantastic things about this company. After many years of akin iaues and health issues we got help from Mr. Pentico. What a knowledgeable honest guy!  First we got an under sink RO system to clean our water.  That made an instant impact on our overall health.  Then we got a tankless on demand water heater I cannot tell anyone enough.......if you have any skin issues......seriously look at your water. Your water heater and pipes If you think you have morgellons or Lyme or any of that type of issue....I am saying look at your water!  Look at your temp on your water heater. Look at those nasty pipes.  This company made sure we got the best product for our needs.  OUR NEEDS! So so happy to have found a great representative of this trade!

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    I can't say enough good things about Mr Rooter's service. We found them in the "My Guy" referral book. We had a major plumbing job that required the replacement of all of the plumbing in our house that was built in 1968. Donny laid out a plan and Steve West did an incredible job. He was on time, knowledgeable and extremely polite. It was clear they wanted to do a great job and make us happy. Steve went as far as cleaning my floors, and driveway. We were impressed!

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    The tech that was sent out...Ian... was extremely helpful and very professional and knowledgeable. He explained the process and offered helpful tips as to eliminate the problem in the future. I would not hesitate to refer this outstanding company to anyone with a plumbing issue. Thanks again Ian you should be proud of your outstanding work ethic and customer satisfaction! Ralph M.

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    I would highly recommend Ian from Mr. Rooter Plumbing. He was very prompt and professional. Gave me a great quote for the work and made job was done completely .

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    Just wanted to give a huge thank you to Eric for fixing our headache of a plumbing problem! Upon doing our first load of laundry in our new house, sewer water came up in both our bathrooms. We had a handy man come snake it (as it happened over Memorial Day weekend,) but the issue remained unresolved. Eric came out first thing the next day on 6/1/17 and, unfortunately for him, had to climb under our manufactured house amidst the black widow haven. He spotted several major plumbing issues right away, and gave me multiple options on how to solve it. He ended up having to get up on the roof and jet the clogs, then climb back under the house and dismantle and reinstall 5 feet of shabby plumbing done by the landlord's contractor. He did so without complaint, even after having to spend over 6 hours at our house to make sure it was done right. He took before and after pictures so we could show our landlord, and was incredibly informative and knowledgable about the whole process. His work came with a 5 year parts and labor warranty, and 2 trips of additional jetting, should we need it. He even stayed while we ran a load of laundry to make sure all the problems had been solved before he left. It's been over 2 weeks and there have been no other problems whatsoever which has been a tremendous relief. Thank you Eric! Highly recommend this company.

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    Donny Baily is the best in the business and I would highly recommend him to anyone who needs plumbing work. He is honest, fair, and hard working. I've worked with him for years and can't say enough about how great he and Mr. Rooter Plumbing are.

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    Mr. Paul Poussard of Mr. Rooter Plumbing Company has done several projects for me and I find him efficient, taking pride in the work that he performs!  I will always choose Paul as My Plumber!

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    Very happy with service and price was reasonable.  Tech was very professional and left the bathroom cleaner than it was before. I have used them for years and always been happy. Everything backed up on Thanksgiving and there was no extra fees for Holiday or after hours.

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    Mr. Rooter and Mr. Wesley King, our technician was truly as good as it gets.  We called Mr. Rooter to help out with my elderly Mom's home in Sun City West when my husband and I tried for two days to unclog a bathroom toilet.  We did everything we could think of, even replaced the toilet.  Called Mr. Rooter and Wesley was sent out almost immediately.  Wesley got to work upon arrival, doing all the necessary checks and then used the auger on the pipes into the home.  What he pulled out of the drain pipes was almost too much for us to bear.  Oh my! This thing was something out the Creature of the Black Lagoon movie.  We couldn't help but to laugh at ourselves and Wesley was right there with us.  He kept us engaged and involved and was utterly thorough in his assessment of the situation.  He scheduled a technician to come out and scope the pipes to further ensure there was not additional "creatures" in our pipes.  I swear this thing was at least 5 feet long and who knows what sort of material it was made of but we gladly let him take it with him.  Wesley cleaned up all debris from the site, hosed off the area, and insured we understood everything.  We too give Mr. Rooter and Wesley King A+ and a thank you so much!!! Wesley, we actually enjoyed your visit and didn't mind paying the price for clean pipes.

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    Great service! Can't believe they will come on a weekend for a flat rate! Also within a two hour window.No need to sweat over finding a plumber!! Very friendly, efficient service for a fair price! 5 stars! I will use this company for all my plumbing needs.

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