SGI Property Management Phoenix

15 Reviews

Client Reviews

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    What an amazing group of people to work with! I am an out of state investor (started out as a homeowner but accepted work in another state). Amy, Tim and Tim (to name a few specifically) were just terrific in their patience while handling the unique issues that arose with my property. The long of the short is they worked on maintenance issues on my house for 8 months before we were even able to list it! Then, once it was listed it was rented with in 10 days!!! I never could have completed the tasks that were needed without their help! THANK YOU TEAM SAVING GRACE! You SAVED my property!

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    The SGI group has been managing our property for nearly two years now. They continue to provide good care to our account, and leave us assured that our rental property is in good hands. This is especially important that we are long distance owners. We appreciate everything they do for us!

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    I have been using SGI property management since 2011 as I has to move to another state due to job/family relocation. Even their past property managers were easy to work with, but no one comes even close with the level of customer service that Ms. Amy Smith is able to provide. Amy stayed on top of my property as if it's her own house. I was informed on any issues with my house and repairs are handled in a timely fashion. Amy is always available via phone or email, and she's always upbeat and her personality just makes it that much easier to work with. It feels great knowing I have Amy and SGI property management on my side when it comes to finding someone whom I can trust to manage my property.

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    SGI was quick to get a tenant in my house but soon after, their communication started lacking. The first staff member assigned to my property was very difficult to contact. While I've been assigned a new staff member who seems to care more about customer service, we have still had some issues. They forgot to conduct our six month inspection and were slow to communicate with us when our tenants failed to pay rent on time. I do think the new staff member is better than the old one though and I hope to have a more positive experience with her. Thus far she has been very nice/professional and responsive to my requests.

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    After working with a larger management company who were slow to respond to both our calls as well as our tenant's issues, we decided to go with a smaller, more personal company. We have had properties with SGI for a number of years now and they are always head of the curve anticipating both our and our tenent's needs. They are focused and totally on top of everything, They are always a pleasure to deal with and their advice and guidance is stellar. The highest of ratings for SGI.

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    I have only been with one property management company and as far as I am concerned, SGI will the the only property management company that I will use. Their service has been great and has helped take 99% of the work off my shoulders. They are prompt when attending to tenant needs. They handle all the work, give me great options to choose from, and make sure everything is finished properly. Everyone on staff that I have spoken with is very helpful and knowledgeable. If you are worried about renting out your property, you don't have to be with SGI managing it for you.

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    I worked with SGI to find a house to rent in Chandler. I had to go through the process from San Francisco because I couldn't get to Phoenix. SGI was easy to work with, explained everything clearly and provided a lease to sign through Docusign. No complaints.

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    We have just moved to AZ and needed to rent out one of our homes. SGI was quick in getting us a great renter. We have had smooth sailing since we started with them in 2014. Looking to get another property and will for sure list it with SGI.

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    It is my first time renting my property and needed to rent it very quickly. I met with Kyle and he was very honest and easy to work with and all of the expectations he set were met. I was a little nervous however their process works and I could always get ahold of someone if I had questions.

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    Good company in all aspects, accounting, communication, and property management service; friendly and experienced staff. I did my research several months ago, went through a list of about 14 property management companies servicing Phoenix and its suburbs. I tried another company that was closer to where I live, but it turned out not good at all. I changed to SGI Property Management few weeks ago, and the difference was very obvious. I should have picked SGI first a long time ago to manage our rentals. SGI Proeprty Management is well managed and comfortable to deal with.

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