Hearthside Fireplace & Patio - Warwick

Hearthside Fireplace & Patio has been Bringing Families Together Since 1991™. As a family owned business with extensive experience in the hearth and patio industry, our staff of knowledgeable sales and service professionals strive to assist every customer find the right product and solution to meet their needs. Our company philosophy is to provide the customer with the best experience throughout the buying experience.

Hearthside Fireplace & Patio has been Bringing Families Together Since 1991™. As a family owned business with extensive experience in the hearth and patio industry, our staff of knowledgeable sales and service professionals strive to assist every customer find the right product and solution to meet their needs. Our company philosophy is to provide the customer with the best experience throughout the buying experience.

118 Reviews

Client Reviews

    • 1
    • 2
    • 3
    • 4
    • 4
    • 5

    We had a very good experience buying our first gas insert, and getting it installed. Great sales team and store displays. However, the installation was "saved" by the crew of Derrick, Bill and Brandon. When they arrived to install the unit we believed that the technical crew would come later the same day to "fire it up". However, the technical visit was not scheduled at all! After making a few calls to the office they were allowed to return in the afternoon to finish. We LOVE our new gas insert!

  • Just had Hearthside Westport install a Jotul Wood-Burning stove for me. Sean at the store was great and the two installers were super courteous. They did an amazing install and were super clean. It’s nice to see that these days.

  • Excellent Customer Service! Large inventory.

  • Fantastic customer service!!

  • EXCELLENT SERVICE, Even at the holidays! Thank you so much! Our fireplace looks fabulous!

  • We were impressed from start to finish with our pellet stove service and cleaning. The technician called prior to arrival with an update and arrived as scheduled. He was personable and professional and kept us updated as to what he was finding and the status of our service. If I owned a business I would want 10 David Peters working for me. We were happy to know that he is the technician for our area and will likely be back next year. Thank you Hearthside Fireplace & David!!

  • All of the employees were super helpful and knowledgeable! Love my new Pellet Stove!

    • 1
    • 2
    • 3
    • 4
    • 5

    I couldn’t be happier with the service that I’ve received at Hearthside. I’m a repeat customer and I’ve purchased a spa and most recently a gas fireplace insert, they’re both amazing. I worked with Peter Curran from Hearthside on both purchases and he was extremely helpful. Peter went above and beyond, I can’t thank him enough for his professionalism. Both of my purchases couldn’t have gone smoother from initial order, to the site visit, and the delivery/ final install. The owner of Hearthside came out to my home on both occasions, he’s very polite and knowledgeable. I also had the same Service Technician, Donn, who completed both installations and like everyone else at Hearthside, he’s great. I wouldn’t hesitate to recommend Hearthside to anyone. Thanks again to Peter and everyone at Hearthside!

    • 1
    • 2
    • 3
    • 4
    • 5

    Admittedly, we were disappointed a bit with our sales rep however, Harold took care of us and he was wonderful to work with. He helped ensure the delivery of our fireplace was scheduled asap (this was where the initial mishap happened), was very sympathetic, understanding and apologetic for the misunderstanding. The service was so wonderful, the mishap didn't really matter anymore. We felt taken care of and installation was easy. The gentleman took his time to show my husband the features and when I followed up with Harold on another question, he was happy to assist. Our fireplace looks amazing and best of all, it is heating the house up beautifully!!

    • 1
    • 2
    • 3
    • 4
    • 5

    Fantastic service and product knowledge. Can not recommend more. PS, always have coffee ready for delivery Tech's! They deserve it!

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12