Homefix Custom Remodeling Vienna

HCR has served Virginia, Maryland, and Washington DC homeowners since 1990. We have made thousands of homeowners happy through the years with three simple rules for running our business: Hire Great People – From management, to our sales team, to each installer, we hire experienced team members that share our passion and dedication to providing superior service and craftsmanship. Our management team even provides their personal phone numbers for availability during an emergency, or outside of office hours. Choose the Best Products – Working with only the very best quality materials makes a huge difference. You are happier, our work lasts many years longer, and frankly our job is easier because our manufacturers stand behind their product just as we stand behind our work installing it.

HCR has served Virginia, Maryland, and Washington DC homeowners since 1990. We have made thousands of homeowners happy through the years with three simple rules for running our business: Hire Great People – From management, to our sales team, to each installer, we hire experienced team members that share our passion and dedication to providing superior service and craftsmanship. Our management team even provides their personal phone numbers for availability during an emergency, or outside of office hours. Choose the Best Products – Working with only the very best quality materials makes a huge difference. You are happier, our work lasts many years longer, and frankly our job is easier because our manufacturers stand behind their product just as we stand behind our work installing it.

13 Reviews

Client Reviews

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    We contracted with Homefix Custom Remodeling (HCR) for our new roof. The salesperson was personable and, since we were one of the first to respond in our neighborhood, offered us a good deal to have a "first in the neighborhood" installation. All we had to do was to write a review and have the usual little sign out front for a few weeks. We got a great, transferable warranty. HCR said they could replace the roof in a single day. They kept to that schedule despite it being determined, during removal of the old shingles, that we needed to replace all of the old wood. Folks showed up on time, did a good job, and the roof looks great. The crew lead took obvious pride in his work and negotiated with the supplier to get us a higher grade of wood for the same discounted price as in our modified contract. He also did me the favor of checking out what appeared to be a squirrel nest in the attic at the far end from the access hatch. Once the wood was removed, he scoped it out and took the extra step of removing it for me. The only negative was that there were scores of nails left in the yard as well as several along the driveway and walkway to the house. There were also some scraps of tar paper and other debris left after the cleanup. I don't think you can expect to have every nail found and removed but, out of what must have been a huge number of nails, there were still a substantial number left on my property. I managed to pick them up using a shop magnet that I taped to a reach extender. I contacted HCR and they offered to come out and do another sweep but, since no more were found when my lawn was mowed it seems my makeshift nail-finder worked. The HCR representative I spoke with indicated that he'd let the crew know to be more careful with clean-up in the future. Overall, it was a very good experience and we intend to request a quote from HCR when we're ready to replace some of the original windows. The salesperson indicated that the price and quality of their windows would be hard to beat.

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    Just had 26 windows replaced by HCR and I couldn't be happier!  Excellent job! Crew was organized, professional, and courtesy.  Highly recommend!!!

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    Very clean and expediated work.

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    I recently had HCR replace my roof and gutters.  Being a military spouse I don't like wasting my husbands time with sales pitches and the estimate process.  I had actually called a different company looking for an estimate but they refused to come out unless my husband was present.  Clearly I took my money/business elsewhere and I have not regretted my decision in the least.  HCR was efficient, thorough and professional.  They also did an exceptional job with clean up.  Best of all ... my roof looks AMAZING!!!  I would absolutely refer anyone who has remodeling projects to HCR.  There is a reason they have been around as long as they have.  I just read a review posted by Massimiliano A. who gave HCR one star.  It has been my experience that ALL of these companies have the same estimate process.  To expect anything else is a bit naive.  Also, as I stated before I didn't have the same experience with requiring my spouse to be present though I know there are companies out there that do.  I hope that my review holds a bit more weight as I actually did business with HCR.  And as I was able to experience the entire process from beginning to end.  Trust an actual customer ... the good far outweighs Massimiliano A.'s or M R's bad.

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    I got three estimates for a roof replacement.  All of the estimates were within 10% of each other.  Homefix offered upgrades which gave me more value for the same money.  They were on time and did a great job.  I'd use them again.Steven T.

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    Fantastic work with my windows. Friendly company with good prices and on time service. I will call them for roofing soon since the gave me full estimate.

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    Just had 13 windows replaced with HCR and everything went smooth.  Not sure why their ratings are so bad other than people who don't like salesmen.  Don't get me wrong, I hate people who try and upsell things but I didn't feel that pressure at all with HCR.  They came out, gave me a quote, got me financed with favorable terms and made the entire process run very efficiently.  On the day of install they took care of everything in a matter of 5 hours.  We now have new windows with a 50 year warranty.  I would use them again.

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    You guys keep up the good work man I'm very pleased with my experience, I don't know what everyone else is talking about honestly they did a spectacular job on everything, they gave me a free house inspection and didn't force me to do anything they just informed me on what needed help, For free! 5 stars for certain

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    HCR is a fantastic exterior remodeling company! Their customer service is extraordinary. They are willing to work with you and help alleviate any issues you are having whether financially or with questions regarding the products/equipment they use. The Director of Roofing Operations Matt Kavanah is extremely knowledgeable and provides customers with the attention and care they deserve. I would recommend using this company for any and all projects related to exterior remodeling!

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    I just had my home's windows replaced by the folks at HCR. At twenty-five years of age, the originals were far past their reasonable lifespan and it was definitely time to do something about them. Conveniently (or perhaps presciently), an HCR door-to-door sales group was in my neighborhood a few weeks ago and knocked on my door. I typically try to politely thank solicitors and send them on their way, but the young man who was there from HCR didn't come across as the usual "pushy because I'm overworked, underpaid, and under quota" type. I decided to go ahead and schedule a home demonstration; if nothing else, I would have materials to use for my research.Let me take a moment to comment that every single interaction I've had with HCR's employees has been pleasant. Everyone has been professional, polite, solicitous, and eager to help. Although I've seen comments online to the contrary, my experience has been uniformly excellent and commendable.The gentleman who arrived to demonstrate the product line (and hopefully make a sale) was punctual, and like the rest of his colleagues polite, pleasant, and professional. He explained up front that he was new to the company and I was his first appointment; I appreciated his candor. The demonstration did end up taking quite a bit longer than originally planned, but at no point did I feel pressured to choose HCR or inclined to ask him to cut the demo short. I found it quite interesting and educational, in fact, and I appreciated that I was given a lot of information on the entire range of products (HCR sells Slocomb windows) instead of pushing me toward the most expensive option. As it happened, I did eventually choose the high-end line, but it was based on the strength of their offering and my home's needs for better temperature control because of its location on the peak of a ridge.I am one of the many in this area of the country forced to live under the thumb of a Homeowners Association, so I was required to beg for their approval to replace the cheap, leaky, and ugly original windows that were installed in all of the homes in the development. HCR's representatives were cheerful and patient during the supplication phase of my purchase and offered to supply anything the HOA demanded to help smooth over the process. Thankfully, the HOA agreed that I would not be committing the unforgivable sin of making my house stand out from the crowd, and HCR sent a gentleman to come take final exacting measurements of each window space before sending the order in to Slocomb. Each window was custom-built for the space in which it would be installed, to ensure that as tight a fit and perfect a seal as possible could be made.A few days ago, I received the call that my new windows were ready. To my surprise, the installers could come almost immediately! They arrived punctually and set about the process of replacing the old with the new straightaway. The HCR installation team--four people in my case--were HCR employees, rather than subcontractors, and exemplary in their professional demeanor, speed, and efficiency. Each room where a replacement took place was left as clean, if not cleaner, than its original state. The area outside my home was left equally spotless; one might never have known that there had been a team of busy men working on the place.The final part of the process, after all the new windows were in, was to educate me on how to use the new equipment. Unlike the low-grade original windows in the home, the new Slocomb windows integrate superior security features and both sashes are fully accessible inside for cleaning and maintenance. After all was said and done, the team loaded everything up and went on their way.As you might imagine from the length of this review, I am extremely pleased by the product and my experience. I think it's rare these days to find a business that operates as respectfully and pleasantly as HCR has with me, and I will definitely recommend them to all of my friends and acquaintances.

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