Great Floors - Spokane Valley

8 Reviews

Client Reviews

    • 1
    • 2
    • 3
    • 4
    • 5

    We recently bought flooring from this store we were looking at laminate to start with and wanted something durable but also kid water proof and our salesman Jonathan then directed us to XL flooring and it was easy enough to install ourselves which was a great help! They had some colors in stock and we ended up finding one we absolutely loved! Jonathan was great from the start was helpful but not pushy! He even showed us the website with this flooring and played their install video for us to show how easy it truly was to install. Thank you for making this process so easy and enjoyable! Countertops are next see you in a few months!

    • 1
    • 2
    • 3
    • 4
    • 5

    The installation went well and you couldn't even  see the seam until the installer showed me?

    • 1
    • 2
    • 3
    • 4
    • 5

    Great price and great install work! Great customer service! Got a laminate installed in our kitchen and dining room and the process was perfect head to toe! Our salesman Jonathan was amazing from start to finish customer service skills were top notch and was very honest and upfront about the whole process and we felt very comfortable purchasing product from him and will be coming back to finish our basement with him as well! Thank you great Floors for the awesome customer service!

    • 1
    • 2
    • 3
    • 4
    • 5

    We stopped into Great Floors to inquire about new flooring for our home. It was the first store we went to and didn't need to go any further! We were promptly greeted by Melanie and she made us feel more like friends discussing home improvement than a sales person trying to sell us something. She answered all of our questions and helped us pick out the most amazing new flooring! The estimator arrived at our house promptly at the scheduled time and made us feel very comfortable as he was taking measurements. Melanie sent us the quote very quickly and worked with us to make it work for us. She also picked the installer that she thought would work best for our flooring and booked us in for his next available time. Jarrod and his team were top notch! The worked so quickly! They also worked to fit our needs. We were replacing all flooring at once so the first day they worked hard to complete our bedrooms. We were so thankful to save some money and not have to stay in a hotel. We would recommend them to anyone and everyone!

    • 1
    • 2
    • 3
    • 4
    • 5

    I have used Great Floors for several projects and have always be very pleased with their products and customer service. Justin is attentive and knowledgeable and I would confidently recommend them to anyone.

    • 1
    • 2
    • 3
    • 4
    • 5

    The new manager is very professional. He goes above and beyond. Much appreciated!

    • 1
    • 2
    • 3
    • 4
    • 5

    The new manager is very professional. He goes above and beyond. Much appreciated!

    • 1
    • 2
    • 3
    • 4
    • 5

    I am so happy with my new floors. I spent a substantial amount of money with Great Floors and every thing looks wonderful. They even repaired the substandard work that was done by another flooring company in the Valley. From my walk in shower to my new hardwood floors everything came out on budget and on time. I would highly recommend them to anyone.