Great Floors - Federal Way

4 Reviews

Client Reviews

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    Angie Heermance helped me with carpet selection and qty needed for our church redo.  Her expertise was outstanding as she was clear about what type carpet would best suit our needs for long lasting, durability and cleanability of product, and how (as lay people) our options for laying it ourselves.  Plus she was so delightful in mannerism, her smile and personality was bright and positive, and she was patient with me as I seemed to have a zillion questions that needed answering for our Board of Directors.  You have a "gem" of an employee.  Thank you Angie.

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    Worked with Rebecca last month to coordinate the purchase of 200 sqyds of polyester carpet.  She was knowledgeable about the carpet and helped get the shipment to where it needed to be so my installer could get it installed. I hope to return again for my future carpet needs.

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    We had the pleasure of working with Rebecca Johnson at Great Floors in Federal Way!She cheerfully coordinated selection and installation of  new flooring for a 1200 sq ft. townhouse in the area.  She managed to juggle our time constraints with tile/ carpet availability and implementation, during the busy Thanksgiving holiday, allowing us to fast forward our flooring project.  Her sincerity and genuine  concern for a satisfaction guaranteed performance from start to finish, was evident throughout the process.   We were very pleased with the results of the installation and overall attention to detail and finish.  My expectations were exceeded and I would highly recommend working with Rebecca again in the future.

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    Three days from measure to install. My floors look great and the service was excellent!