Desert 215 Superstore - Service

Desert 215 Superstore is your source for Chrysler, Dodge, Jeep, Ram sales, parts, service and more in the Las Vegas area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none.

Desert 215 Superstore is your source for Chrysler, Dodge, Jeep, Ram sales, parts, service and more in the Las Vegas area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none.

472 Reviews

Client Reviews

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    Beyond Satisfied!!!Our Visit to Desert 215 was excellent from start to finish.  Extremely helpful and personable every step of the way. Willie, Jonathan, and DC were all professional, family driven men of integrity.  Super understanding and motivated by our requests and never stopped to accommodate to all of our wants and needs.  We will definitely be visiting again, and hope they are still around the next time we are in the market for a vehicle. Thank you guys!!! We love our new ride!!!

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    In the past three months I have bought one Jeep and two rams from these guys. I couldn't have been happier with how each transaction went down. Derek Bloom was my sales associate and a true professional when it came to assisting me. This guy knows his cars and takes his time with each customer making sure that we knew what our options were. Negotiation was simple as they already have the best prices in Vegas. I have dealt with Santos, Landon, and DC and they made the finance part a breeze. Thanks again guys. Don't waste your time anywhere else. Head to the 215 superstore and make buying a car an easy pain free experience.

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    Julius was our salesmen, he did a good job at keeping the deal alive along with the service manager Carlos I think his name was. I came in for deal that they had adevrtised for a Ram 1500 Sport there had been a mistake on the web site they informed me after I had test driven the Ram I loved. I got upset but they quickly tried to recover before I walked out the door they offered my a 700 dollar discount and they brought the price down to where I wanted it. With rebates and everything I walked out with $52k truck for $37k. Julius even gave his favorite pen to my mom because she liked it. Not only that but Julius was with us for about the entire time of the buying process. He talked to us and made sure we were comfortable. Great customer service and quick recovery I value these things in a business. Julius number 609-369-5444 he has an out of state number. I recommend working with him if you want outstanding Customer service.

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    I had never considered buying a Chrysler/Dodge vehicle before (I'm a Chevy guy), but I stopped in anyway to see what they had to offer. I was greeted by Antwon, a salesmen who was very patient and accommodating. He allow me to test drive multiple vehicles without hesitation, or pressure to buy. He never pointed out the fact that i test drove so many vehicles, he simply replied that he was "having fun". He made the experience so enjoyable that I ended up selling the car I wanted to myself. Never once did he press the issue of purchase. I settle on a vehicle I wanted and am very happy with it so far. I would recommend that any one who goes to this dealer request him directly. He seems to understand that patience at the point of sale, is the best way to make the sale. Thanks Antwon for making the process fast and enjoyable. I'll be back soon for that Hellcat Hemi! So be ready with another good deal!

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    Cristian Durant is by far one of the best sales guy That I've ever had the pleasure of working with. We came from California all the way to Nevada drove four hours just because Cristian took really good care of us, he answered all of our emails sent us all the text messages that we needed including. the window sticker, car waiting for us when we got there, fully detailed and all the paperwork was prepared  and we had to do was sign . It was a very simple deal and I can't say anything negative about the dealership, very clean, modern and everyone was going out of their way to make sure we were taken care of. Curtis the finance guy was even better, polite and had all the paperwork done and all we had to do was sign and drive off in our amazing Hellcat! None of the dealerships in California were willing to give us a discount and they had a website posted price that was about $6000 less than the car we were looking at in California and when we got there the price was the same and it didn't change. And they even reimbursed us the gas money that we used to drive from California to Nevada.

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    I'm from another State and I had problems with my key fob not locking or unlocking my doors. To start tho , I'd like thank the service dept. that got me in right away.  My service rep was Drew. He was sooo helpful , offered me a shuttle ride to my daughters house. The problem was not an easy one to figure out , but they kept me updated on the repair . It was a software issue on the vans computer that was causing it . My van is all finished and works great . Thanks guys for a great job and service .

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    This review is for their maintenance service! Coming on a Saturday morning you have to be prepared to wait at least an hour if you're one of the 1st three to get here. For oil changes they open at 8am but you have to get here at least by 730.. if not you will be waiting at least 2hrs! No appointments. The great thing is, the staff is extremely polite and professional and the waiting room is probably one of the best. They have 3 TV's, lounge area, Kitchen area, and even a lil area with another TV for the kids. Free WiFi and a bunch of charging areas for your device. So other than the long wait (but you have to expect that) I give them 4 stars!

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    Our salesman, Jeremy, was awesome. He was kind and honest with us. D.C. in the finances department was honest and we enjoyed this experience overall. Thanks!

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    I am extremely happy with my jeep modification. Nate who is the Parts Manager was excellent and very knowledgeable and guided me throughout the process. I cannot wait to do more work on my jeep and I will be contacting only Nate.

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    Me and my wife purchased a Chrysler 300 about a week ago and we have been so happy with this purchase. This was one of the best (if not the absolute best) car shopping experience ever. Everyone (and i mean everyone) are so nice especially the person helping us, her name is Edith. She is absolutely amazing, very well knowledged on every vehicle we looked at and went above and beyond on helping us find the vehicle we wanted and got us the best deal we possibly could. Also thank you Joe (finance manager) for helping us as well you are awesome!

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