True North Comfort

True North Comfort is the North Shore’s premier HVAC (Heating, Ventilation and Air Conditioning) and Plumbing specialists, and the only company in BC to offer Aeroseal installation (duct cleaning and sealing). With over 40 years experience we offer 100% guarantee on all our services, upfront pricing, friendly, licensed and highly trained technicians who will repair any issue with care and efficiency. We pride ourselves in providing innovative, holistic, home comfort solutions to meet the needs of our customers while exceeding expectations.

True North Comfort is the North Shore’s premier HVAC (Heating, Ventilation and Air Conditioning) and Plumbing specialists, and the only company in BC to offer Aeroseal installation (duct cleaning and sealing). With over 40 years experience we offer 100% guarantee on all our services, upfront pricing, friendly, licensed and highly trained technicians who will repair any issue with care and efficiency. We pride ourselves in providing innovative, holistic, home comfort solutions to meet the needs of our customers while exceeding expectations.

73 Reviews

Client Reviews

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    Gabriel was great- provided an accurate quote and worked efficiently.

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    My experience was...

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    Very friendly, professional, on time and quick. Nest installation was flawless. Highly recommended. Thanks for the great service.

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    Our water heater broke and flooded our laundry room at 9pm the night before the Easter Friday holiday and an important trip to Penticton. Elliott, Coralee, and Graham came to our rescue and had a new tank installed by 10:00am the next morning! Fabulous, dedicated service by true professionals. We have no hesitation in recommending True North for your plumbing and heating needs.

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    I called these guys to see if they could do a last minute job for us. I knew that it was a shot in the dark considering that this was last minute on the day of to have some vent and duct installation done. Roseland was amazing, professional and did whatever she could to help which was appreiciated. Unfortuneatly they were booked up for the day, however, was very impressed on how the communication was handled and the customer service. Communication is a huge thing with me.

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    Very impressed with our whole experience with you, from the initial contact to invoicing. Initial request and estimate were dealt with very efficiently and once we agreed to that, an appointment was made for the very next day. Plumber was courteous and accommodating and knowledgable. Quality work done in much less time than estimated and total invoice less than estimate. Needless to say, we will be contacting you for future plumbing needs, and would not hesitate to recommend you to others.

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    A job well done by all including all the admin staff. I would definitely use True North again George

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    I came to work for True North Comfort in 2008 with the intention of furthering my skill set in the custom home industry. Looking back, it was the best career move I ever made. True North has equipped me to be a well rounded journeyman by providing knowledge, support, learning opportunities, as well as encouragement to be the best journeyman I can be. With the support system that the company offers, it creates a stress free environment to learn and grow as a team player, as well as a tradesman. True North Comfort strives to be a step above and a leader in the plumbing, HVAC and heating industry, where only the best will do. They are a family run and operated business that puts the employees first, if you're looking for a future with a top tier mechanical contractor, don't hesitate to make the jump.... you wont regret it!

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    Long weekend plumbing problem. We recently purchased a 30 year old quirky house that came with more than a few issues. When the kitchen tap would not turn off on Thursday afternoon of a long weekend, we were pretty worried. After finally getting the rusty '''dinosaur" of a turn off valve gingerly shut off, we tried to call a plumber. We were finally referred to the Greater Vancouver Home Builders Association. We tried many plumbers, but none would be able to come til Monday or Tuesday. I spoke with Graham, the owner of True North, and begged him a bit. He asked one of his plumbers Jeramie to come to our house Friday morning. Wow! SOOOOO ridiculously happy that we called this company. Not only did Jeramie do a great job, he was cheerful, knowledgeable and friendly. He also didn't roll his eyes when we didn't know where the main shut off to the house was located. He did such a good job that I felt like I should have given him a parting gift......lol. Sadly for Jeramie, he's now on my speed dial, bet he's regretting that. Seriously though, great company, honest, helpful and knowledgeable. Would not hesitate to recommend them to family, friends or anyone. Thank you very kindly again Jeramie, you saved our weekend and gave us new hope for honest trades people. Best regards Nancy C Surrey BC

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    When our furnace stopped working True North had a technician there within two hours. He was polite and diligent. He discovered the problem (a faulty valve), installed a replacement part, and made sure everything was working right. Very good service.

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