Capital Hot Tubs & Saunas

23 Reviews

Client Reviews

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    Patti, Joe and the team at Capital Hot Tubs are the most consistent business professionals that I have dealt with in 30 years of doing business. They make things happen. Love my tub and so do all the referrals I have sent their way.

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    The Best!! This is the only place to buy. Relationship Tub buying.

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    I purchased the X200 Swimcross Exercise System by Endless Pools and I could not be happier. Gone are the hassles of a crowded gym with limited hours. I just jump in the pool and swim whenever the mood hits me. Having the pool installed in my garage, I use it most weekday mornings, but it is great for stress relief at the end of the day. John and Patty at Capital were just wonderful during the purchasing and installation process. I truly like that the folks at Capital continue to be supportive even though I have had my pool for several months. I highly recommend Capital Hot Tubs and Saunas!

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    This is my third Hot Springs spa, my second purchased from Capital. The service, from selection and "negotiation" with Dan, to delivery set up with Patty, and the delivery team of Markel, John and owner Joe went perfectly. This was all arranged long distance, and everything went just as expected. Great customer service and follow-up.

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    I purchased a Hot Spring hot tub ten years ago and it is still running and looking great.  Before this purchase I bought a Jacuzzi brand tub from another store that barely lasted a year.  It died right after warranty expired. Therefore, I did my research before buying this one.  I have not regretted my decision.  The walls are very thick keeping heating costs down.   Everyone in this store is friendly and helpful when I visit to buy chemicals and/or filters.

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    Got the Rhythm model on september 9th at my vacation rental in Lake Anna. Install was a breeze and my guests are enjoying it already! had a short turn around time that CHT committed to and delivered as expected. Great price too!

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    As far as service companies go, these guys are amazing. They try and get you on the schedule as fast as possible and are pleasant on the phone, which goes a long way. They even try and help you with some easy troubleshooting tips over the phone so you can avoid a service call if at all possible.Mike was over at our house early this morning, showed me the board that was burnt out, and was quickly getting our tub operational again. He and the whole company have been great for the few times we have used them. I highly recommend.

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    Everyone is very professional and the product is extremely well engineered. It is comparable to my BMW or my Apple products -- designed with care and...

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    Excellent service from start to finish. No pressure to up grade, listened to needs and made recommendations as to correct product line. Easy to work with and good communication.

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    It was a great purchased experience all around. John, the sales person explained everything about the saunas, the scheduler, Jesica was great in coordinating for the delivery of the saunas and the delivery and the installation by Joe and Jeff were excellent. As soon as it was hooked up, I took my old bones in there and sat for 30Mins and felt rejuvenated. Great investment...

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