Capital Hot Tubs & Saunas

26 Reviews

Client Reviews

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    I highly recommend Capital Hot Tubs, they have been exceptionally helpful and friendly at every step of the way.  Joe even went out of his way to made a personal trip to my home to help and be of service. First Class Products & Service!

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    Mike was great! He was prompt, polite and he repaired our hot tub very quickly. He definitely knows what he's doing!

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    Great company to do business with, from Don who responded to our inquiry and sent us links to hot tubs we were interested in... to Beth who was very knowledgeable in her element, and Jessica whom answered all our queries . Delivery was done by a great group of guys who did a superb job . Congratulations to the fantastic crew at Capital Hot tubs! Would highly recommend them for you to buy your hot tub!

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    Patti, Joe and the team at Capital Hot Tubs are the most consistent business professionals that I have dealt with in 30 years of doing business. They make things happen. Love my tub and so do all the referrals I have sent their way.

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    The Best!! This is the only place to buy. Relationship Tub buying.

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    I purchased the X200 Swimcross Exercise System by Endless Pools and I could not be happier. Gone are the hassles of a crowded gym with limited hours. I just jump in the pool and swim whenever the mood hits me. Having the pool installed in my garage, I use it most weekday mornings, but it is great for stress relief at the end of the day. John and Patty at Capital were just wonderful during the purchasing and installation process. I truly like that the folks at Capital continue to be supportive even though I have had my pool for several months. I highly recommend Capital Hot Tubs and Saunas!

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    This is my third Hot Springs spa, my second purchased from Capital. The service, from selection and "negotiation" with Dan, to delivery set up with Patty, and the delivery team of Markel, John and owner Joe went perfectly. This was all arranged long distance, and everything went just as expected. Great customer service and follow-up.

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    I purchased a Hot Spring hot tub ten years ago and it is still running and looking great.  Before this purchase I bought a Jacuzzi brand tub from another store that barely lasted a year.  It died right after warranty expired. Therefore, I did my research before buying this one.  I have not regretted my decision.  The walls are very thick keeping heating costs down.   Everyone in this store is friendly and helpful when I visit to buy chemicals and/or filters.

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    Got the Rhythm model on september 9th at my vacation rental in Lake Anna. Install was a breeze and my guests are enjoying it already! had a short turn around time that CHT committed to and delivered as expected. Great price too!

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    As far as service companies go, these guys are amazing. They try and get you on the schedule as fast as possible and are pleasant on the phone, which goes a long way. They even try and help you with some easy troubleshooting tips over the phone so you can avoid a service call if at all possible.Mike was over at our house early this morning, showed me the board that was burnt out, and was quickly getting our tub operational again. He and the whole company have been great for the few times we have used them. I highly recommend.

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