East Texas Spa

63 Reviews

Client Reviews

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    We had a fantastic experience with East Texas Spa. From the first e-mail inquiry to the installation, our salesperson in the Longview office, Heidi, provided all the help we needed and then some! As we were new to the spa world, she helped us figure out which hot tub was the right one for us, explaining all the differences between the models, as well as the different lines that were available. Then, after the installation, she remained equally available to answer all our questions regarding the maintenance of the spa, and as she was a spa owner herself, offered first-hand tips to keep our spa functioning at optimal performance, with the least amount of hassle. We have absolutely enjoyed our spa in this first year, and although we have every reason to believe we will have this spa for many years to come, should we ever need a 2nd spa, we wouldn't consider buying from any salesperson other than Heidi, or any other brand besides Hot Spring.

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    East Texas Spa is a great spa vendor. My experience with them has been excellent. I bought my spa from them and have had excellent service from their staff. You call and they answer your questions or send help if required. I highly recommend them to anyone looking for a great spa experience!!!

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    We absolutely love our Prodigy HotSpring Spa! My husband and I have wanted one for years but put it off. Now that we have an empty nest, we decided it was the time. Thank you, Zach for your help and patience. The folks at East Texas Spa are helpful and friendly. Thank you!

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    I recently bought my 2nd hot tub from East Texas Spa and it was a totally positive experience. Zach Glaske was very professional and knowledgeable and made every effort to give me the best possible pricing on the tub I chose. I have looked at other tubs in the past, but came back to East Texas Spa because Hot Springs is a high quality product. Also, I have always gotten excellent service when needed from service manager Sherril Wade, so it's not just about the sale with this company.

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    East Texas Spa has provided good service and has gone beyond in making things work right.

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    I love our Hot Springs Prodigy tub!! Heidi and Chris have always been so helpful to me and answered many, many questions without hesitation!!

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    I thought it would be too hot to use in the summer time... but I turned the temp down and at 97 degrees... it is a lovely warm bath to get in--and it cools my inner core to a lovely temp. Its great every morning.

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    We bought a Green Mountain Grill from Zach he was excellent answered all our questions and was very polite, knowledgeable and friendly. Would definitely go back and have since to buy pellets.

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    Having to replace a worn cover for our spa, we contacted our local store in Longview and after waiting a few days for the cover to arrive, I picked it up and quickly had it in place. Regardless of weather it's service or picking up supplies, I never have problems dealing with the folks at East Texas Spa in Longview.

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    The service was wonderful. On time arrival with problem quickly diagnosed and fixed. Service personnel professional and knowledgeable about product

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