Capital Hot Tubs & Saunas

31 Reviews

Client Reviews

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    I am having trouble with my Hot Tub, I called and spoke to Jesica, she was friendly, helpful, professional. While this company can't repair my current hot tub, not one of the brands they support, she gave me the name and number of a company who can. She also offered to check in with the new company if I have not heard back from them in a timely manner. When I am in the market for a new hot tub Capital will be my first call.Tim

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    I have been waiting 5 years to purchase my first hot tub.  I went to another local place first.  Was not really happy with their selection.  Went to capital because of emails and online research.   Totally made the right decision.  The sales rep was engaging and she answered all 50 of my questions.  I purchased my hot tub in January because they had a 24 month 0 financing.   They held the hot tub until I had the spot where it was going built.  I was called about scheduling and reminder the day before.  My delivery time was 9-11.  The guys showed up exactly at 11.   They were fast and had it set up in no time.   Water is being treated ANd can't wait to jump in later.   I purchased the vanguard

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    One year later and the hot tub is fantastic! We use it regularly and have had zero issues! The increase in electric is between 30- 50 dollars a month...including winter. Goto Capital, they will sooth your life!Its been two years since we installed the hot tub. Not a single problem and we still use it 3-5 times a week. Best investment ever! The aches and pains disappear after a few minutes...will never be without one! Capital is great!

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    The best service and experience I could've asked for. Everyone I worked with was extremely helpful and pleasant. No complaints whatsoever.

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    Patti, Joe and the team at Capital Hot Tubs are the most consistent business professionals that I have dealt with in 30 years of doing business. They make things happen. Love my tub and so do all the referrals I have sent their way.

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    The Best!! This is the only place to buy. Relationship Tub buying.

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    First time hot tub owner so I was not real sure what to ask or expect. Did some online research and got several quotes from surrounding are dealers so when I went in to Capital Hot Tubs in Fairfax I had a better idea of what I wanted. Jon (the salesman) was not a high pressure sales man and my wife and I went back and forth over which tub to get. Jon was able to answer all our questions and I feel we made a well informed choice. Jon also gave us the best price of all our quotes. I was not in a hurry for delivery because we have a pool scheduled to be put in our back yard so they held on to it for about a month or so. When I wanted it delivered  Pat Mahoney coordinated it to be delivered within 2 days! I was very impressed. The delivery team was very helpful with instruction for getting everything setup as it should be. Within 24 hours of getting the tub delivered we were enjoying the hot massaging jets of water from our new Hot Tub. We purchased the Flair model.

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    I bought a Gleam hot tub from Capital Hot Tubs and Saunas.  They answered all my questions and made my decision to buy easy.  Their sales and customer follow up was excellent!  They delivered the hot tub as scheduled and positioned it where I wanted it under my new deck and had no problems.  My sales person,  Beth, gave me a personal demonstration on the workings of my hot tub after it was installed.  I keep the temperature at 104.  I was pleasantly surprised that my monthly cost to run it is lower than I expected.  They also gave me "easy to follow" instructions.  I have had several hot tubs over the years but Capital Hot Tubs and Saunas was the best company to buy from for their sales & service support.

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    I was having issues getting my hot tub running after an interstate move and the troubleshooting guide was not overly helpful. When I called, I spoke with Jesica Kruger; she walked me through the potential issues and remedies, parts options and availability. One or two questions that she could not answer were answered by a technician. Jesica was very friendly and EXTREMELY helpful during several phone calls. Jesica got my information and allowed me to get the tub working as expected. I couldn't be more pleased!

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    It has been my please to get to know and deal with Patty and Joe Mahoney and purchase two hot tubs from them over a time frame of over 20 years. My first hot tub lasted a good 15 years and my second hot tub is still functioning well after 6 years. The staff at Capital Hot Tubs is very knowledgeable and any questions I call with are answered quickly and accurately. I can highly recommend Capital Hot Tubs and their excellent and friendly operation.

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