Capital Hot Tubs & Saunas

19 Reviews

Client Reviews

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    First time hot tub owner so I was not real sure what to ask or expect. Did some online research and got several quotes from surrounding are dealers so when...

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    I bought a Gleam hot tub from Capital Hot Tubs and Saunas. They answered all my questions and made my decision to buy easy. Their sales and customer...

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    I was having issues getting my hot tub running after an interstate move and the troubleshooting guide was not overly helpful. When I called, I spoke with Jesica Kruger; she walked me through the potential issues and remedies, parts options and availability. One or two questions that she could not answer were answered by a technician. Jesica was very friendly and EXTREMELY helpful during several phone calls. Jesica got my information and allowed me to get the tub working as expected. I couldn't be more pleased!

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    It has been my please to get to know and deal with Patty and Joe Mahoney and purchase two hot tubs from them over a time frame of over 20 years. My first hot tub lasted a good 15 years and my second hot tub is still functioning well after 6 years. The staff at Capital Hot Tubs is very knowledgeable and any questions I call with are answered quickly and accurately. I can highly recommend Capital Hot Tubs and their excellent and friendly operation.

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    Capital Hot Tubs & Saunas has been my provider of services and products now for nearly four years. Prompt and courteous, the team at Capital is very knowledgable about products and problem solving. In short, customer service is king at Capital. You can't go wrong here.

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    Great help after purchase of hot tub. Friendly staff . Nice location of store.

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    Got the Rhythm model on september 9th at my vacation rental in Lake Anna. Install was a breeze and my guests are enjoying it already! had a short turn around time that CHT committed to and delivered as expected. Great price too!

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    Our experience with Capital Hot Tubs was outstanding! Joe gave us a tour of the extensive showroom and the tubs that were available. We were able to make a decision after receiving valuable feedback from Joe. Our hot tub was delivered timely and setup correctly. The professionalism in all areas allowed us to make the perfect choice for our family and the experience was excellent. We love our hot tub!!!

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    Beth was my sales person. From day one she made me feel at ease and answered every single question I had. She paid attention to the little details as well. Which I appreciated because this was a quality investment. After my purchase, she followed up and made sure that I had a perfectly functioning hot tub 24/7 365 days a year. She is SPECTACULAR!!!!!!

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    Jessica was excellent. She was able to answer all of my questions about my hot tub including my Ace Salt water system. She even took the time to give me a hands on tutorial in their showroom. When I had difficulty with a warranty issue Jeff jumped in and made sure that he expedited getting the parts and get them installed in a timely manner. OUTSTANDING SERVICE!!!!!

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